Abu Dhabi Commercial Bank (ADCB) has been recognized and honored for its exceptional corporate banking platform by receiving multiple awards from The Digital Banker. The bank’s continuous investment in digital and transaction banking capabilities is evident through the implementation of over 80 digital projects in 2022 alone.
ADCB is dedicated to enhancing the ease of banking for all its customers by consistently developing and refining its corporate and digital products. This commitment to innovation has led to ADCB’s commendation in various categories at the Middle East & Africa Innovation Awards 2023 by The Digital Banker.
The awards received by ADCB include:
- “Best Mobile App for Corporates”
- “Highly Acclaimed – Best Bank for Cash Management in the Middle East”
- “Outstanding Digital CX” awards for “Cash Management Platform”
- “Trade Finance Initiative”
These accolades highlight ADCB’s leadership in corporate banking and its dedication to providing customers with superior products and services. By leveraging technology, ADCB offers a seamless banking experience and spearheads the digital transformation of the financial sector in the region.
ADCB’s initiatives, such as adopting SWIFT Global Payments Innovation tracking, increase transparency for customers regarding the status of domestic and international transactions. The bank’s ongoing enhancements to the ADCB ProCash mobile application provide integrated solutions for corporate clients, simplifying cash management transactions.
In a statement, ADCB said: “These awards reaffirm our ongoing efforts to provide an exceptional banking experience, underpinned by digital capabilities, through personalized, secure, and intuitive channels. Our customer-centric approach enables us to swiftly respond to changes and trends in customer preferences, ensuring that our products meet the unique needs of businesses of all sizes.”
ADCB’s commitment to digital innovation is evident in the implementation of more than 80 digital projects in 2022 alone. The enhancements to the ProCash platform, including augmented transaction tracking and improved accessibility for people of determination, have strengthened consumer protection.
In the second quarter of 2023, transactions on the ADCB ProCash platform accounted for 97% of the bank’s cash management transactions, while the ProTrade platform facilitated 63% of trade finance transactions.
The recognition of ADCB’s mobile banking app for corporates as a market leader on iOS and Android platforms underscores its excellence. The Middle East & Africa Innovation Awards 2023 honor regional banking institutions that prioritize clients and effectively leverage technology. Industry experts select winners based on criteria including financial performance, client experience, digital innovation, and corporate strategy.
For more information about ADCB’s corporate banking platform and its commitment to digital transformation, contact Guildhall’s Executive Search and Recruitment Services.